How does sale work?
PLEASE CLICK THE HOME PAGE BANNER FOR DETAILS ON THE PROMOTION!
I can't get past Step 1 or I can't add shirts to the cart.
You need to make choices for size, color and style prior to adding to the cart.
You MUST allow cookies to be stored on your computer or we can't put shirts in the cart. No program can. Also, if you have a cookie blocker, turn that off.
How long will it take to get my order?
Orders ship out within 2-3 business days, unless you pick UPS or Priority mail then it ships out the next business day. Will be there in about 2-5 days afterwards We will e-mail you a tracking number when it ships (check your spam folder if you don't get it). If you need your order fast, use UPS or Priority Shipping. Priority and UPS is shipped out the next business day. For international orders, it can take 1-4 weeks to get there. It has been shipped...and will get there soon....
Depending on your delivery location, country, and order size, your order might be subject to import taxes imposed by the country of delivery. If your country does have taxes on imports, these import taxes are not covered by the postage charge on your order with Bad Idea T Shirts, and you will be required to pay them to receive your package. This is something beyond our control. We can not mark it as a gift.
I want to send as a gift, can I?
Our receipts, don't include prices. You don't need to do anything special. Marking as a gift for overseas purchase doesn't avoid taxes.
What is a regular tee? What is the difference between regular tees and super soft ring spun and heavy duty tees.
Regular tees are just like most tees out there. They are made by Gildan. Super Soft cotton that is more of a slimmer fit and very soft material. I normally wear 1 size larger when i wear super soft. Heavy Duty is like our regular tees but a heavier shirt. Check the size chart for your size. These are pre shrunk shirts. Most are 100% cotton. .
Are the shirts good quality?
Yes!! We use 100% cotton, heavy duty t-shirts (Ash is 90/10 due to the blend). The designs are professionally silk screened. Most of the men's reg shirts are Gildan up to 5xl.
What methods of payment can I use?
We accept Paypal, Visa, Mastercard, American Express and Discover. We do not accept checks or money orders.
Do you have a catalogue you can send me?
Sorry, since we offer over 1100 designs and are constantly adding new designs, a catalog would be obsolete right away. For this reason our assortment can only be viewed on-line.
Can I return or exchange an item?
Yes, We accept both refund and exchanges. Shipping is not refundable and shirts are subject to $6 restocking fee. There are no returns on holiday shirts or seasonal shirts. Size/Color change only. There is a 30 day limit for exchanges we do make exceptions for Christmas time, orders done from Oct 1st - Dec 15th can be return/exchanged UNWORN by Jan 15th. If there is a mistake that we made with the shirt or your received the wrong shirt, we will fix it. No worries, no restocking fees if it is our fault.
Why do you charge sales tax in my state?
Most states now require us to collect sales tax. We do so by law.
Do you have a size chart?
Yes, our shirts are pre-shrunk and TRUE TO SIZE. There is a tab below each design that has the size chart.
Do you offer wholesale prices?
Yes, we have a great wholesale program, with as little as a 100 shirt minimum. Email us at firstname.lastname@example.org
How much are your shipping charges?
When we charge shipping, shipping is $4.99 for 1 shirt, with smaller increases as shirts go into cart. We also offer international shipping for a standardized additional cost based on USPS current rates. UPS and USPS/international costs are calculated at checkout.
Do you ship internationally?
We ship all over the world. If you do not see your area listed, we don't ship to you at this time.
There is a issue with my order. How do I get it fixed?
Let us know if there is a issue by contacting us on our CONTACT US page at the bottom of the website. We will check it out and if we find a problem, we will fix for you. We may ask for a photo to save time. We will do whatever it takes to correct the issue.
How can I contact you?
The fastest way to get a fast reply is via email. Warehouse@rktshirts.com
Can I cancel and order once it has been processed and paid for?
Please email us right away if you want to cancel. The system is automated, and all orders go into processing immediately. You are welcome to use our return/exchange program once you have received your order.
Do you "buy" design ideas for your site?
We do not pay for design ideas.